Privacy Policy
We recognize that seeking treatment for erectile dysfunction is deeply personal. Protecting your privacy isn’t just a requirement—it’s central to our commitment to your dignity, trust, and wellbeing.
1. Overview
This Privacy Policy describes the types of data we collect, how we use it, and the safeguards we employ to keep your information confidential. By using our website or services, you agree to the practices outlined below.
2. Data We Collect
To deliver safe and personalized ED care, we may gather:
- Personal identifiers: name, date of birth, and contact details
- Health information: medical history, current symptoms, and prescription records
- Billing details: payment methods and transaction records
- Technical data: IP address, browser type, and device information for security monitoring
3. Purpose of Data Use
Your information is used exclusively to provide, optimize, and manage your ED treatment. This includes:
- Conducting online medical evaluations with licensed professionals
- Processing and dispensing prescriptions through partner pharmacies
- Handling payments and invoicing securely
- Sending appointment reminders and refill notifications
- Enhancing our platform’s functionality and clinical workflows
4. HIPAA & Regulatory Compliance
We adhere strictly to HIPAA standards and all applicable state and federal privacy laws. Your medical records are encrypted in transit and at rest. We never sell, rent, or share your health information without your explicit, written consent.
5. Secure Storage Practices
We utilize advanced encryption protocols, firewalls, and intrusion detection systems to protect your data. Access is restricted to authorized personnel who are trained in privacy best practices.
6. Cookies & Tracking
Our site uses cookies and similar technologies to remember your preferences and improve usability. These tools do not capture personal health details. You may disable cookies in your browser settings at any time.
7. Third-Party Providers
We partner with reputable third parties for services such as payment processing and secure messaging. All vendors are contractually bound to uphold data protection standards equivalent to ours.
8. Your Privacy Rights
You have the right to:
- Request a copy of the personal data we hold about you
- Ask for corrections or updates to your medical records
- Withdraw consent or request deletion of your data, where permitted by law
- Lodge a complaint with a supervisory authority if you believe your rights have been violated
9. Children’s Data
Our services are intended only for individuals aged 18 and over. We do not knowingly collect or process information from minors.
10. Policy Updates
We may revise this Privacy Policy to reflect changes in legal requirements, technology, or business practices. Any updates will be posted here with an updated “Last Updated” timestamp.
11. Contact & Inquiries
For questions or requests regarding your privacy, please reach out to our Privacy Officer at [email protected] or via our secure contact form.
Last Updated: April 24, 2025