Terms of Use

Welcome to our telehealth ED care service. These Terms of Service outline the rules for accessing and using our website, virtual consultations, and prescription fulfillment. By using our platform, you agree to comply with these terms—so please read them thoroughly.

1. User Eligibility

You must be at least 18 years old and reside in a region where our services are legally permitted. By continuing, you confirm you meet these requirements.

2. Medical Advice & Disclaimer

Our physicians provide remote consultations based on the information you submit. All recommendations rely on your accurate and complete medical history. Providing false or incomplete data may result in service denial.

3. Emergency Situations

This platform is not designed for urgent or life-threatening conditions. If you require immediate medical attention, call emergency services or go to your nearest hospital.

4. Prescription Processing

Once a licensed provider deems ED treatment appropriate, your prescription is sent to our partner pharmacy for dispensing. Individual responses to medication may vary, and no specific outcome is guaranteed.

5. Privacy & Data Protection

We operate under HIPAA standards and other applicable privacy laws. Use of our service signifies your acceptance of our Privacy Policy, which details data collection, usage, and protection practices.

6. Acceptable Use Policy

You agree not to misuse our services, including but not limited to:

• Misrepresenting your identity or health information
• Engaging in illegal or harmful activities
• Tampering with platform security features
• Attempting unauthorized access to accounts or data

7. Intellectual Property Rights

All content on this site—text, graphics, software, and logos—is owned by us or our licensors. You may not reproduce, modify, or distribute any materials without written permission.

8. Account Suspension & Termination

We reserve the right to suspend or terminate your access if we determine you have violated these terms or engaged in conduct detrimental to our community.

9. Limitation of Liability

To the fullest extent allowed by law, we disclaim liability for any direct or indirect damages arising from your use of the platform, including issues related to medications, shipping delays, third-party services, or data breaches.

10. Changes to Terms

We may update these Terms of Service periodically. All revisions will be posted here with a new “Last Updated” date. Continued use after changes implies acceptance of the updated terms.

11. Governing Law & Jurisdiction

These terms are governed by the laws of the state in which our company is incorporated. Any disputes will be resolved exclusively in the courts of that jurisdiction.

12. Contact Information

For questions or concerns regarding these terms, please email us at [email protected] or visit our Contact Page.

Last Updated: April 24, 2025